Privacy Policy

1. Who we are

This Privacy Policy explains how [Legal Business Name] ("ShhSafe," "we," "us," or "our") collects, uses, stores, and shares personal data when you use our website, apps, and related services.

For privacy questions, contact privacy@shhsafe.com.

2. Who this service is for

ShhSafe is intended for use by parents and legal guardians who are authorized to manage and monitor devices used by children in their care and who use the service in compliance with applicable law.

ShhSafe is designed as a disclosed parental safety service. It is not offered as covert or secret surveillance.

3. Information we collect

We do not store full payment card numbers on our own servers. Payments may be processed by Stripe or another payment provider acting under its own privacy terms.

4. How we use information

• Create and manage accounts
• Provide the ShhSafe service
• Pair devices and family profiles
• Deliver alerts, dashboards, and safety features
• Process subscriptions and billing
• Provide support
• Secure the platform, prevent abuse, and investigate misuse
• Comply with legal obligations
• Improve and maintain the service

5. Legal bases for processing

Where applicable under laws such as the GDPR, we may process personal data on the basis of contract, legitimate interests, consent, or legal obligations, depending on the data and processing purpose.

EU guidance notes that children's personal data processed on consent requires parent or guardian consent up to the applicable national age threshold.

6. Children's data and parental responsibility

Parents or guardians are responsible for ensuring they are authorized to enroll a child device, create a child profile, and use the service lawfully.

If we rely on consent for certain child-data processing, required consent must be provided by the parent or legal guardian where applicable.

If you believe data related to a child has been submitted without proper authorization, contact privacy@shhsafe.com.

7. How we share information

We may share data only as reasonably necessary with:

• Payment processors
• Cloud hosting and infrastructure providers
• Analytics, security, and support vendors
• Professional advisers
• Authorities or regulators where required by law
• A buyer or successor in a merger, acquisition, or asset sale

We do not sell personal data in the ordinary meaning of "sell" for money.

8. Data retention

We retain personal data only as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and audit records.

When data is no longer needed, we delete it or de-identify it where reasonably practicable.

9. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. No system can be guaranteed 100% secure.

10. Your rights

Depending on your location, you may have rights to:

• Access personal data
• Correct personal data
• Delete personal data
• Object to certain processing
• Restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact privacy@shhsafe.com.

11. International transfers

If personal data is transferred internationally, we take steps intended to ensure the transfer is made in accordance with applicable law.

12. Third-party services

Our service may use third-party providers, including payment providers such as Stripe. Those providers may process data under their own terms and privacy policies.

Stripe privacy information: stripe.com/privacy

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date.

14. Contact

[Legal Business Name]

[Postal Address]

[Country]

support@shhsafe.com